Shipping policy
Logistic Timeout
If the estimated shipping time exceeds 10 days (except special time/period like Holiday Black Friday, Christmas or COVID-19 or snowstorm etc.) without receiving your package (tracking no delivered in logistic website) , you can contact the supplier to issue full refund and to get 5% order price as compensation.
If orders was delivered but the estimated shipping time exceeds 10 days, you must receive your order and contact the supplier immediately to ask for 5% order price as compensation.
You can also return the products in good condition to get a full refund. Return shipping charges are paid by the supplier.
If you request refund that the estimated shipping time not exceeds 10 days and the order was never delivered, you're qualified for getting full refund.
Notice: We will have declaration of special time/period return & refund policy upfront website/email etc.
If the estimated shipping time exceeds 10 days (except special time/period like Holiday Black Friday, Christmas or COVID-19 or snowstorm etc.) without receiving your package (tracking no delivered in logistic website) , you can contact the supplier to issue full refund and to get 5% order price as compensation.
If orders was delivered but the estimated shipping time exceeds 10 days, you must receive your order and contact the supplier immediately to ask for 5% order price as compensation.
You can also return the products in good condition to get a full refund. Return shipping charges are paid by the supplier.
If you request refund that the estimated shipping time not exceeds 10 days and the order was never delivered, you're qualified for getting full refund.
Notice: We will have declaration of special time/period return & refund policy upfront website/email etc.